AI customer support agent for businesses Answer common questions instantly.
Let the AI resolve the questions it can from your knowledge, and hand off to a person — with the visitor’s consent — when a conversation needs a human.
- What it is
- An AI support agent answers common customer questions instantly from your own content, by chat or voice, in English and Arabic, and hands over to a person, with the customer’s consent, when needed.
- Who it’s for
- Support teams that answer the same questions every day, and businesses whose customers need answers outside office hours or across time zones.
The flow
How it comes together.
How it works
Three steps, one conversation.
- 1
Customer asks
A visitor asks a question by chat or voice.
- 2
AI answers from your knowledge
The agent resolves what it can from your content.
- 3
Escalate when needed
A person takes over — with consent — for the rest.
Why it works
Outcomes, not overhead.
Deflect repetitive questions
Free your team from answering the same things.
Always-on coverage
Answer after hours and across time zones.
Smooth escalation
Hand off to a human with full context.
Questions
Customer Support, answered.
Can AI handle customer support for my business?
Yes, for the questions your content already answers: opening hours, services, prices, policies and how-tos. The agent replies instantly by chat or voice, and anything that needs a person goes to your team with the customer’s consent.
What happens when the AI cannot answer a question?
A member of your team can take over the conversation from the dashboard, and you can add the missing information to the agent’s training so it can answer next time.
Does AI customer support work in Arabic?
Yes. The agent answers in English and Arabic, in the language the customer writes or speaks, from the same business knowledge.
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